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SERVICE: Lufthansa's German Low-Cost Carrier Germanwings releases Mobile Apps for Android and iOS [UPDATE]
Posted by Arne Hess - on Thursday, 04.07.13 - 19:54:43 CET under 04 - Android News - Viewed 8965x
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If you used to frequently fly within Europe with Lufthansa, you might have noticed that Lufthansa might not fly the routes anymore it used to do. That's because Lufthansa's low-cost carrier "Germanwings" has overtaken on July 1st (or is soon overtaking) all routes which are not departure/arrive at Lufthansa's two hubs in Frankfurt and Munich. Right in time for this massive change, Germanwings has finally released its own Android and iOS apps. The new Germanwings app offers overviews of your upcoming flights as well as it provides updates on changes to flight operations. It allows to check-in, shows boarding passes as well as allowing to book flights  straight out of the app.

Flight monitor provides passengers flight status, flight times and gate info. Furthermore it's possible to follow flights and receiving reminders on any changes. The mobile check-in, which is possible 72 hours before departure, allows to book extra services directly. Furthermore, the app allows to easily change booking up to an hour before departure.

While the app looks pretty clean and straight forward, and somehow even nicer than Lufhansa's Android app, there's one major downside: It's not available in English! That's not customer friendly at all, not after - for instance - Germanwings has overtaken the routes from and to the UK, as shown in the screenshot above where a flight from Cologne to Manchester is displayed. I definitely hope that Germanwings will add further languages as soon as possible.
Furthermore, Germanwings has introduced Apple's Passbook mobile ticketing. However, it's still not clear if it works within the iOS app only or if Germanwings is also offering a Passbook download link, for instance from the E-Mail notification (as Lufthansa does it), which allows to use Passbooks with Android apps like PassWallet.

UPDATE: A Germanwings spokesperson just told us that the English Android & iOS apps will be available from mid August and that the boarding pass E-Mail will contain the Passbook file which means Germanwings Passbook boarding passes can also be used with an applicable Android app!

Cheers ~ Arne

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Posted by Zoya Bennet on 05.07.13 - 13:45:48

This is a great news that Lufthansa is coming out with mobile app. These apps would be of greatly beneficial and helps people on critical travel situation. Android mobile applications development is a boon for people as it stands as a great support in various sectors.

Posted by British Traveller on 07.07.13 - 13:00:33

WTF? No English app. That's indeed disappointing. Was recently rebooked to a germanwings flight I booked last Winter with Lufthansa. It's always a pleasure to fly Lufthansa, much better than BA but that's not PAX friendly. How can germanwings expect their guests are all speaking German? Neither I nor my wife do.

Posted by Arne Hess on 07.07.13 - 16:47:09

I agree! Not good for foreign guests. I'm still waiting for e feedback from the Germanwings PR department if an update is planned anytime soon. As soon as I've heard anything I'll update the article!

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