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SHOWCASE: First Hotel in Mallorca introduces NFC and QR-Codes for Guest Info
Posted by Arne Hess - on Tuesday, 23.07.13 - 13:34:18 CET under 01 - General News - Viewed 9186x
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If you are a long time follower of me, you know that I have some, let's say, sympathies for Mallorca, Port de Sóller and a certain hotel in this little village. No, Port de Sóller isn't anything close to Palma, S'Arenal or the "Ballermann #6" but it's located next to the Serra de Tramuntana. There we found years ago a hotel where we are staying once or twice a year. All the years, the hotel had a great balance between style and comfort and the staff, which hasn't changed over the years, is always as helpful as it can be to answer questions. The patron always made the impression to me that he's a kind of tech savvy and according to today's hotel Facebook posting - he is! The hotel has just introduced a QR code and NFC info panel which is a great way for guests to utilize their smartphones!

According to the Facebook posting, "the hotel is the first hotel in Spain to make use of NFC technology to facilitate guest holiday in Sóller".  The panel has "all the information about the hotel, the town, transport, food, point of interests" and even provides the WPA2 code for the (free) hotel WiFi. It gives detailed information about the restaurant (but yet unfortunately no info about the daily changing menus), the weather forecast, etc. All the info are hosted on Google Docs, which makes it even easier for the hotel to change and update the info.

The combination of QR-code and NFC is also pretty clever since it therefore provides the widest possible reach since all smartphones have a camera and even iPhones can then scan the info while more advanced Android devices will be able to receive the info with a simple touch.

According to my info, the panel is located in the hotel lobby, where it can be easily accessed by all guests. If you now ask which hotel it is, I'm not going to unveil the hotel name - since it's my oasis of peace and silence! ;-) But it seems that I have to book another flight to Mallorca, this time as a business trip, since I have to really "review" the service. :-) Anyway, I'm really fascinated by this introduction and service since NFC is still on the hunt for useful showcases. It's a great technology, nobody really knows what to do with, except using it for mobile payment or easy pairing of mobile devices and accessories. But this showcase demonstrates that it can be used for even more.

Hasta luego ~ Arne


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