Response (Denia) - 12/02/2003 11:47 AM
Dear Rxxxxxx Hxxxxxx,
Thank you for taking the time to contact T-Mobile. We do apologize for the delay in our specific answer regarding the 2003 Pocket PC upgrade. At this time, we have received word from Microsoft and unfortunately, we will not be releasing the 2003 Pocket PC upgrade. We do regret any inconvenience that this may cause you. If you have any other comments, questions, or concerns, please feel free to contact us.
Thank you for choosing T-Mobile.
T-Mobile USA, Inc.
That's bad news at all because it seems that none of the carrier who released the first HTC Phone Edition (O2's xda, T-Mobile MDA, T-Mobiles Phone Edition) is going to provide an upgrade from Pocket PC Phone Edition 2002 to Windows Mobile 2003. :-(
Maybe they are getting close to MDA II release!!!! Wishful thinking!!!!
Posted by Chris Archey on 04.12.03 - 00:00:51
T-Mobile was the first carrier to deliver the Microsoft Pocket PC Phone Edition and is committed to the support of this product. We will be providing the 2003 upgrade to our customers.
The standard Pocket PC 2003 version, used by many Pocket PC PDA's, doesn't include the needed software and hardware to operate as a phone. The additional time need for integration and testing ensures the highest level of customer satisfaction.
Product Manager Pocket PC Phone Edition
Posted by Lance on 04.12.03 - 03:27:06
What I'd *really* like is a little hint on T-Mobile USA's future for Pocket PC Phone - Are we going to be able to get an XDA II soon? or something? Can you give us a hint?
..lance (t-mobile ppcpe/2003)
Posted by robinton on 04.12.03 - 03:39:01
Yay! Now to go back and re-open my Ticket! <insert evil laugh here>
Posted by MrDollyMaker on 04.12.03 - 06:17:14
Oh, there you go, robinton! Add more wood to the burning fire you started! <Laughs evilly alongside robinton>
Posted by Jason on 04.12.03 - 07:47:56
Thank you for the info re: the WM 2003 upgrade. Can you please provide some timing as to when we can expect to see the T-Mobile MDA II WM 2003 Pocket PC Phone Edition sold in the U.S.?
Also, I am currently using an unlocked, sim-free O2 XDA II with my T-Mobile sim card. The phone function works great, but I am having trouble configuring the GPRS function to pick up the T-Mobile VPN Netork. When I called T-Mobile Level 2 tech support, they said that they had no idea what to tell me. Can you please provide me with some guidance?
Any help you could provide me with would be very much appreciated. Thanks. J.
Posted by Chris Archey on 04.12.03 - 20:33:25
At this time T-Mobile USA has no plans to offer the 02 XDA II product. This product is being offered in Europe through the DT T-Mobile subsidiary in that area.
As this product is not being offered and has not been through our testing and certification process here in the states, our care and support organization has no information. You are living on the leading edge.... Maybe something you don't want to here but in the future I'd wait until the device is announced and available through an authorized T-Mobile partner/reseller/channel.
Posted by Michael on 05.12.03 - 19:48:12
What is/was the URL for the t-mobile US page that mentioned the upgrade in the first place - there is no address in the articles.