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EXPANSION: HTC opens first HTC Care Customer Service Center in Taiwan
Posted by Arne Hess - on Wednesday, 11.07.07 - 17:55:31 CET under 01 - General News - Viewed 18100x
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HTC Corp. continues to open itself to the end-user and walking away from "just being" another Taiwanese ODM for mobile operators and PC brands. Therefore, HTC yesterday opened its world's first HTC Care Customer Service Center ( "HTC Care" ) in Taipei. The center will provide customers in Taiwan with a comprehensive range of services including personalized consultations on new and existing HTC products, fast and efficient warranty repairs, and other valuable after-sales support. A speedy turn-around time is guaranteed for all service repairs conducted at HTC Care and customers shall be provided with a temporary replacement phone free of charge during the repair period.

In addition, a wide assortment of HTC accessories will be available at the center, and comprehensive product and warranty services will also be offered to Dopod customers.

"HTC believes that providing superior after-sales support is important to our continuing success, which is why we place such a high degree of importance on HTC Care. In the future, a number of HTC Care centers will be launched in Taiwan and overseas, allowing our customers to enjoy their mobile lifestyles without missing a call, " said Fred Liu, Chief Operating Officer of HTC.

And if you are in Taipei anytime in the next months, the address for HTC Care is No.116, Sec. 2, Zhongxiao E. Rd., Taipei. (Tel: 02-3322-3866). It is conveniently located near the Guanghua Bazaar and Zhongxiao Xinsheng Station (Exit 2: Zhongxiao Park). The service hours are Monday to Friday from 11:00 am to 7:30 pm.

Now I wonder if HTC plans to open further HTC Care centers in other parts of the world as well? Maybe in direct neighborhood to Apple stores that potential customers can compare the Apple iPhone with the HTC Touch first?

Cheers ~ Arne


 
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