Windows Mobile 6.1, Microsoft introduced a new feature which allows mobile
operators to specify an alternate SMTP (Simple Mail Transport Protocol) server
name that is used if E-Mail messages cannot be sent by using the user-specified
SMTP server name. However, if the mobile operator doesn't specify an alternate
SMTP server name (which most likely most carriers don't) and if the Windows
Mobile 6.1-based device does not connect, the E-Mail account is corrupted and
cannot send E-Mail messages. This patch, which Microsoft just released, will fix
this problem and corrects the E-Mail account to allow you to send and receive
E-Mails from your Windows Mobile device again.
After you have applied the update to your Windows Mobile device, messages in
the Outbox folder of your affected POP and IMAP accounts will be sent. You may
no longer wish to send these messages if they are out of date. You can keep
these messages from being sent by navigating to the Outbox folder of these
accounts and either deleting the messages or moving them to another folder. On a
WM 6.1 Professional device you can access account folders by tapping on the
folder drop down located on the upper left of the message list. On WM 6.1
Standard devices you can access account folders by Pressing the Menu soft key,
then selecting Folders.
The patch can be downloaded from Microsoft and either needs to be installed
from the ActiveSync connected PC or can be directly installed on the device.
However, after a hardreset of the device it needs to be installed again
Cheers ~ Arne