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LOCKOUT: T-Mobile's MDA Pro available with SIM-Lock only?
Posted by Arne Hess - on Tuesday, 06.09.05 - 14:41:38 CET under 02 - Windows Mobile News - Viewed 22926x
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Something weird happens with T-Mobile Germany's MDA Pro (HTC universal) which is on sale since last week: As a matter of fact, it's available with SIM-Lock only, even if you pay the full price! While it is typical in Germany that prepaid/PAYG devices are sold with SIM-Lock, it's unusual that these kind of expensive devices (you can either buy subsidized with a contract of without a contract for the regular price) are on sale with a SIM-Lock and even if so, normally you either get the SIM-Unlock code if you buy it without a contract but full price (which is 749,94 Euro for the MDA Pro) or the shop will unlock if for you before it is given.

Not with the MDA Pro. If you pick it up from a shop today, it's SIM-Locked and neither the salesman nor T-Mobile customer care is able to provide a SIM-Unlock code yet. Which makes it getting worse is the fact, that T-Mobile haven't made the first customers aware of this behavior (actually it looks as there are two different sales packs in the shops: one with and one without the notification that this device is SIM-Locked where devices, without the notification are SIM-Locked too).

While it seems, T-Mobile will receive the SIM-Unlock codes this week, it makes me wonder how a carrier can launch a device in this condition? I mean, T-Mobile also launched in the past a BlackBerry client for the MDA III which was so buggy, that no other carrier launched it but actually customers were able to downgrade the ROM to a BlackBerry free version. However, right now customers with other SIM cards than T-Mobile SIMs can not use the device and it's - well - it's a "Pocket PC w/o Phone Edition" or you have to use WiFi and Skype to make your calls. :-(

I hope, T-Mobile will get it fixed ASAP!

Cheers ~ Arne


 
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