SITA has taken the air transport industry a step closer to introducing near field communication (NFC) technology with showing its first proof-of-concept which uses the NFC chip inside smartphones. However, while it's expected that more and more smartphones will be NFC enabled in 2012, SITA's proof-of-concept demonstrates a SIM-based passengers' journey through the airport which can become much smoother as they use their NFC-enabled phone to simply "tap and check-in" or "tap and board" their flight. SITA Lab, the technology research arm of IT provider SITA, working on a joint innovation program with Orange Business Services.
This strategic partnership for communications services has shown that passengers could use an NFC-enabled phone as a boarding pass to open security, airline lounge and boarding gates automatically. This is the first demonstration of the approach to NFC that is favored by the GSMA and has been selected by 45 mobile operators representing more than 60 % of the mobile phone market. Leading airport equipment providers DESKO and Kaba also joined SITA and Orange in the development of the pilot, providing advanced scanners, readers and security access gates.
NFC allows smartphones and similar devices to communicate with each other using radio frequencies by either tapping or bringing them within a range of a few centimeters. NFC-enabled smartphones can hold secure information such as credit card data, or passenger data including boarding passes and identities. They can be used for simple and convenient contactless transactions such as payment or airline boarding. Because NFC is short range and also supports encryption it ensures the transactions are secure. With all the major phone producers adding NFC-enabled devices to their ranges, this technology is set to become an important new way for passengers to use smartphones at the airport.
There are some key benefits of using NFC technology during the passenger journey: it is extremely secure; will work when the device is powered off; does not require the use of an app or any imagery; and is not affected by reading problems caused by dirty screens. Overall, a passenger using an NFC-enabled device can be processed faster than any of the current boarding processes available today.
NFC holds much promise for simplifying the journey and IATA is looking closely at this technology. Together with the GSMA, IATA has examined six main use cases:
- Passenger check-in
- Baggage check-in
- Security check-point
- Lounge access
- Boarding and post-flight
However, this SITA/Orange project has identified the need for standards to drive forward the use of NFC in the air transport industry. SITA is active with its customers and industry bodies, including IATA, to help develop the evolution of these standards to the industry's benefit.
That's indeed quite an interesting use-case for NFC and I actually appreciated the idea to have the boarding-pass stored on the SIM card since it would also work with turned-off mobile phones. Nevertheless, an NFC-based check-in is nothing new at all since Lufthansa has NFC enabled Miles & More credit cards in place for years which can be used for contactless check-ins at Lufthansa kiosks all over Europe.
Cheers ~ Arne