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THOUGHT: How much is Bluetooth a standard - if...
Posted by Arne Hess - on Friday, 12.12.03 - 18:42:59 CET under 09 - Thoughts - Viewed 11924x
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companies like Sony do their own stuff just to protect their product range? As you remember I bought a new Notebook which also includes Bluetooth now. One reason to buy a Notebook with Bluetooth was - for sure - to use Bluetooth with other devices (at least that's what Bluetooth was created for - isn't it Mr. Sony ;-))
While my Notebook works as a beauty to make a GPRS dial-up connection through my PPCW.Net i-Mate Smartphone2 (aka Orange SPV E200/HTC Voyager) this Bluetooth Sony software on the Notebook doesn't want to work as a serial connection with ActiveSync. While I first thought I'm to dumb, a Google search offered me some hints and the most important result is I'm not alone - as I found out at Geekzone:

Cal: Trying to use bluetooth to Activesync an iPAQ H3970 with Sony's latest Bluespace NE software on a Vaio but Activesync (3.7.1) refuses to recognize the iPAQ. Vaio recognizes the iPAQ and vice versa but Activesync (on PC) insits it cannot connect as the device is not recognized. Virtual serial port on Vaio is COM 4 -- set iPAQ to use this in Bluetooth Manager Actions menu and always use iPAQ to instigate connection. Followed all instructions in the articles on this site. Still exasperated. Any suggestions ? Sony-link helpline totally useless.

rohitash: I'm facing the same problem with an iPaq 2215 and a Sony Via Z1-RA laptop with a Sony PCGA-BA1/A USB Bluetooth adapter running Bluespace NE. I've spent a lot of hours with the Sony support people but no resolution. Spent some time with HP support too. The online support technician could not resolve the issue and the phone support person said that since the software warranty had expired they could not help - even though he acknowledged that it seemed like an Activesync problem.

I read a suggestion somewhere that Sony's older Bluespace software might work better - but I cannot seem to find that for download anywhere. The Sony support technician could not find it on their internal site either.

And now the answer from Flipper Dolphin:

Nope. I saw this on the Vaio support site yesterday which should answer this thread - although not very satisfactorily!

Solution 22367

Description: BlueSpace NE does not synchronise with ActiveSync and Pocket PC.

Solution: The VCOMM driver (a virtual serial port) used by BlueSpace NE only guarantees a bluetooth connection with CLIE and HotSync and the establishment of a modem station. A connection with PocketPC is not guaranteed.

Woohoo... 8O Sony did it again and annoyed me! Pardon Sony but what the hell you mean with "A connection with PocketPC is not guaranteed"? In fact it means a connection to a serial device which isn't from Sony isn't guaranteed since you found both - my Smartphone and my Pocket PC and you can even do what my Pocket PC can't do - dialing a GPRS connection via Bluetooth using the Smartphone but you are not able to provide a simple serial connection? No, you are even better - you don't find the serial profile on my Pocket PCs and Smartphones! Sorry Sony but this is lame :evil: and finally a good reason not to buy any PC products anymore from you! As good you are in the Entertainment area, your IT behavior isn't acceptable at all!
First you've removed the IrDA ports on your old Notebooks - just before you insert Bluetooth instead and now - if your Notebooks includes Bluetooth you implemented it that way? For what - to annoy your customer or to protect your Clié PDA line? If you need that to protect your PDA products you might should rethink your mobile product portfolio anyhow!

I'm really considering to give the Notebook back to Sony (according to the German law I have a 14 days return guarantee for Internet shopping! :evil: :P) where I bought it from! It's not Bluetooth but anything propriety working on 2.4 GHz! :-(

Honestly - as much I enjoy that Notebook for all the other features it's hardly acceptable that I still have to carry cables with me to get my mobiles devices synchronized!

UPDATE 15.09.04: I got it finally working, but not with Sony's BlusSpace NE but with Microsoft's Service Pack 2. See here for more information.

Cheers ~ Arne


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